Big Fish Industries (PTY)ltd.
Overview
Terms and Conditions for Big Fish Online Shop
Welcome to the Big Fish Online Shop. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern your use of our website and the purchase of products from our online store. By using our site, you accept these terms in full. If you disagree with these terms or any part of these terms, you must not use our website.
2. Intellectual Property Rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved.
3. License to Use Website
You may view, download for caching purposes only, and print pages from the website for your personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
4. Acceptable Use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use our website in any way that is unlawful, illegal, fraudulent, or harmful.
5. Products
All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for all products are subject to change.
6. Orders
By placing an order, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order.
7. Pricing and Payment
All prices are in [currency] and inclusive of VAT unless otherwise stated. Payment can be made by any of the methods specified on the website. We will not dispatch any products until payment has been received in full.
8. Delivery
Delivery times are estimates only and we will not be responsible for any delays. The risk of loss and title for all products purchased pass to you upon delivery to the carrier.
9. Returns and Refunds
To complete your return, we require a receipt or proof of purchase. If you are not satisfied with your purchase, you may return it within 7 days for a full refund or exchange, provided the item is unused and in its original packaging. Shipping costs are non-refundable. Please contact our customer service for return instructions.
10. Warranty and Guarantee
All our products are covered by a 30-day warranty against defects in materials and workmanship. If you encounter a defect, we offer a no-fuss replacement policy with no questions asked.
11. Limitation of Liability
Our liability in connection with any product purchased through our website is strictly limited to the purchase price of that product. We accept no liability for any indirect or consequential loss or damage.
12. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy, which explains how we use and protect the information you provide to us.
13. Amendments
We may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of our website from the date of publication.
14. Governing Law and Jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of South Africa and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of South Africa.
15. Contact Information
If you have any questions about these terms and conditions, please contact us at:
Big Fish Industries (PTY) ltd.
16 Old Barrage Road, Vongeuspark, Vanderbijlpark, 1911
Phone Number: 082 411 1173
Email Address: admin@bigfish.co.za
Thank you for shopping with Big Fish! We appreciate your business and are committed to providing you with the best products and service.
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